Category
Patient engagement & telehealth
Front-door software fails quietly: no-shows, incomplete intake, abandoned payments. Good tools reduce staff FTE at check-in without creating a second help desk for patients.
Telehealth alone is table stakes post-2020. Differentiation sits in intake quality, payment capture before the visit, and EHR write-back that doesn’t create duplicate charts.
Physician networks (e.g. Doximity) sit adjacent: useful for referral and outreach, rarely a replacement for patient CRM.
Reviews in this category
Phreesia makes patient intake and payment software for ambulatory clinics and health systems. Patients complete clinical and financial forms before the visit; the product can write answers into the EHR and collect balances at check-in.
Assort Health makes AI voice agents for specialty practices that answer patient calls, book appointments using each practice's scheduling rules, and route complex calls to staff.
Tennr makes referral intake software that reads faxed and emailed referrals with its own AI model, checks insurance eligibility and payer rules, and routes each patient to scheduling.
Hyro makes AI agents for health systems that answer patient calls, web chats, and text messages, handling scheduling, physician search, and routine requests.
Health Recovery Solutions runs remote patient monitoring and chronic care management programs, pairing connected devices and a patient app with a clinician dashboard for health systems and home health agencies.
Mend is operations software for behavioral health organizations that automates scheduling, digital intake, reminders, and coordination so more patients complete their visits.
Healthie is a practice management and telehealth EHR for digital health and modern ambulatory practices. It combines scheduling, charting, billing, and virtual care, with APIs for embedded workflows.
PatientPrism is a call intelligence product for specialty and elective practices. It analyzes inbound phone traffic so groups can see conversion, missed opportunities, and coaching needs on the phones.
Artera makes patient messaging software for health systems and federal agencies that sends reminders, intake links, and follow-ups by text, email, and voice, with AI agents that answer patient replies.
NexHealth makes online booking, reminders, digital forms, payments, and texting software for dental and outpatient practices, plus the Synchronizer API that connects developers to practice management systems.
CoachCare runs remote patient monitoring and chronic care management programs for medical practices and health systems, supplying connected devices, care management software, and a U.S. clinical team that reviews readings.
OhMD provides HIPAA-compliant patient texting, a unified inbox, and AI voice or text agents that deflect routine practice calls.
Curogram is a patient messaging and engagement platform for ambulatory practices, covering two-way HIPAA texting, reminders, forms, reputation workflows, and video telehealth.
Notable is an AI automation product for health-system patient access and front-door workflows. It targets registration, scheduling-related work, and similar high-volume tasks where completion and rework can be measured. Small clinics that only need reminders usually do not need this stack.
HealthSnap is virtual care management software that runs remote patient monitoring and chronic care management with cellular devices, EHR integration, and optional HealthSnap nurses.
PerfectServe provides clinical communications, physician scheduling, and care-team routing for hospitals and health systems.
Luma Health is a patient access and outreach product for ambulatory groups. Practices use two-way messaging, reminders, and waitlist tools to cut no-shows and fill empty slots.
Keona Health makes CareDesk, call-center and nurse triage software with Schmitt-Thompson protocols, scheduling, and an AI agent named Kara that answers routine patient calls.
Infermedica makes AI triage software that interviews patients about their symptoms by chat or voice, supports nurses and call center agents, and recommends the right level of care.
Spruce Health is a clinical communications platform offering HIPAA phone, SMS, fax, video telemedicine, and team chat in a shared inbox for ambulatory and specialty practices.
CipherHealth is a patient outreach and rounding product for hospitals and ambulatory groups. Care teams use it for post-discharge contact, rounding workflows, and related outreach programs with named owners.
Prevounce Health is remote care software with cellular-connected devices and optional care managers for remote patient monitoring, chronic care management, and annual wellness visits.
Tenovi makes a plug-in cellular gateway and connected devices that send remote monitoring readings from more than 60 Bluetooth devices to care teams without Wi-Fi or an app.
Relatient is a patient scheduling and engagement suite for ambulatory groups. Practices use reminders, self-scheduling, and two-way messaging as one access layer tied to the EHR schedule.
Emitrr is a HIPAA-oriented SMS and AI receptionist platform for medical and dental practices.
Hello Patient runs AI phone, text, and chat agents for outpatient practices as a managed service, connected to each practice's EHR.
Rhinogram provides HIPAA-oriented patient text messaging and team inbox workflows for practices, without requiring a patient app.
TigerConnect provides secure clinical messaging and collaboration workflows for hospitals and care teams.
Clearwave provides patient intake and registration software for self-service check-in, eligibility, and related front-door workflows that connect to ambulatory EHRs.
CareMessage is a nonprofit patient engagement platform that helps safety-net clinics reach patients over SMS.
Dialog Health provides HIPAA-compliant SMS outreach and two-way texting for hospitals and clinics running appointment and care campaigns.
Smart Meter makes cellular-connected blood pressure cuffs, glucose meters, and scales that send readings to remote monitoring software without Bluetooth, Wi-Fi, or an app.
Doximity is a clinician network and workflow product used heavily for physician outreach, referrals, and Dialer-style calling. Health systems buy the habit and network effects among clinicians.
Parakeet Health makes AI agents that handle patient calls, texts, email, faxes, and web scheduling for specialty groups, priced on results such as booked appointments.
Vivo Care runs remote patient monitoring and chronic care management programs for practices, with cellular devices, software and a US nurse team.
Solutionreach is a patient communications product for practices that need reminders, confirmations, and two-way texting without a heavy platform project.
ThoroughCare is care coordination software that helps practices run annual wellness visits, chronic care management, and remote patient monitoring, with care plans, time tracking, and billing reports.
Yosi Health makes patient intake software that collects registration, insurance cards, clinical history, consents, and scored screening questionnaires on the patient's phone before a visit and writes them into Epic or athenahealth.
QliqSOFT provides secure clinical messaging, AI chatbots, and telehealth for mid-market providers and home-based care organizations.