Patient engagement & telehealth · Digital health EHR / PM
Healthie
Healthie is a practice management and telehealth EHR for digital health and modern ambulatory practices. It combines scheduling, charting, billing, and virtual care, with APIs for embedded workflows. It is not an inpatient continuity EHR for Epic-standardized health systems.
Strong fit
- Digital health and wellness practices that need scheduling, charting, billing, and telehealth together
- Teams that want a practice platform built around its API instead of an older outpatient EHR
- Organizations that want to build their own branded screens on top of a practice system
Weak fit
- Health systems replacing Epic for hospital charting
- Buyers who only need a simple reminder texting tool
- Groups that will not run their practice on modern online software
Bottom line
Healthie is worth using for digital health companies and modern practices that want one EHR for scheduling, charting, billing, and telehealth, with an API. It suits small and mid-sized groups that want clear pricing. Hospitals that need an inpatient EHR should look elsewhere.
Score breakdown
Weights: Outcomes 35% · Product 30% · Implementation 20% · Pricing clarity 15%.
Healthie is a practice management and telehealth EHR for digital health, wellness, and modern outpatient groups.
It combines scheduling, charting, billing, and virtual care. Its API lets teams build its features into their own apps or brand them as their own.
It is strong for small practices and digital health companies, but it is not a hospital EHR.
Results look strongest when scheduling, notes, and billing run in one system that clinicians open every day.
Most groups go live in a few weeks to a few months, longer when they build their own screens on its API. Its pricing is clearer than many large systems.
That places Healthie among patient engagement and modern outpatient tools more than consumer telehealth brands. Among the patient engagement tools we review, it scores near the top.
Phreesia fits when patient check-in and payments are the job, and Canvas fits practices that want a full outpatient EHR.
Competitor landscape
| Vendor | Overall | Ease of implementation |
|---|---|---|
| Healthie | 7.7 | 7.4 |
| OhMD | 7.5 | 7.4 |
| Curogram | 7.5 | 7.3 |
| Spruce Health | 7.3 | 7.4 |
| Rhinogram | 7.1 | 7.3 |
| Clearwave | 7.1 | 6.8 |
| QliqSOFT | 6.7 | 6.5 |
Pricing
| Item | Detail |
|---|---|
| Model | Subscription tiers for practices, and larger API plans for digital health companies. |
| What usually drives cost | The number of providers, how much API access you need, and branding or FHIR add-ons. |
| What to ask before you buy | The monthly cost for your number of providers, what API access costs, and setup fees. |
| Published pricing | Plans are listed on gethealthie.com. Confirm current tiers and quotes for larger plans. |
Prerequisites for purchase
| Need | Why it matters |
|---|---|
| What you need to get Healthie to function | |
| Clinicians willing to chart in a modern practice system | Keeping notes in Google Docs on the side defeats the platform. |
| Clear telehealth and billing workflows for your services | Practice software needs a clear way of working. |
| A decision between building your own branded screens with the API or using its standard screens | Building your own screens needs engineers. |
| Time for the business associate agreement and security review | Digital health software still needs compliance. |
| Patient communication norms your brand will support | No-shows depend partly on how you message patients. |
| What will maximize your value | |
| Measure how full schedules are and how many charts get finished | Growth stalls without operating measures. |
| Use the API only after core scheduling and notes are stable | Custom features on a shaky base cause problems. |
| Connect payments early if many patients pay cash | Unpaid balances build up quietly. |
| Train support staff on permissions | Team care needs clear roles. |
| Review template libraries by specialty | Generic notes frustrate clinicians. |
| Deal-breakers | |
| You need to stay connected to hospital Epic records. | |
| You only want text reminders with no charting. | |
| Clinicians will not switch to a new main system. | |
| No one can own billing setup. | |
| Engineers expect to build all their own screens with no product training. | |
Value creation time frame
| # | Stage | Typical range |
|---|---|---|
| 1 | From signing to kickoff | 1-3 weeks to set up the account and sign the business associate agreement |
| 2 | From kickoff to first use | 2-8 weeks for most practices; longer for custom API work |
| 3 | From first use to steady results | 1-3 months of adjusting templates and billing |
Leadership
Methodology
| Weight | Factor | What it measures |
|---|---|---|
| 35% | Customer outcomes | Whether buyers get measurable operational or clinical-workflow results after go-live |
| 30% | Product | Capability depth, reliability, and fit for the job the category buys |
| 20% | Implementation | How hard it is to stand up, integrate, train, and stabilize |
| 15% | Pricing clarity | Whether a buyer can model total cost without a mystery quote |
| Label | Meaning |
|---|---|
| Highly recommend | Strong outcomes and product with manageable caveats |
| Recommend | Solid fit for the right buyer; know the tradeoffs |
| Conditional | Only with a specific use case or heavy caveats |
| Not recommended | Avoid for most buyers in this category |
Read our full methodology for how we weight scores and assign recommend labels.