Patient engagement & telehealth · Remote patient monitoring
Health Recovery Solutions
Health Recovery Solutions runs remote patient monitoring and chronic care management programs, pairing connected devices and a patient app with a clinician dashboard for health systems and home health agencies.
Strong fit
- Health systems and home health agencies that want one remote monitoring program across hospital discharge, home care, and chronic disease
- Cardiology and heart failure programs trying to keep discharged patients from being readmitted
- Organizations that want devices, shipping, and patient support handled by the vendor
Weak fit
- Small practices that want a low-cost self-serve monitoring tool
- Teams that only need cellular devices to feed software they run themselves
- Buyers who need a published price list
Bottom line
Health Recovery Solutions is worth using for health systems, home health agencies, and health plans that want remote monitoring at large scale after discharge and across chronic conditions. It suits organizations that want patients, families, and clinicians on one platform. Physician groups that want vendor nurses to run the program may prefer HealthSnap.
Score breakdown
Weights: Outcomes 35% · Product 30% · Implementation 20% · Pricing clarity 15%.
Health Recovery Solutions is a Hoboken, New Jersey company that runs remote patient monitoring and chronic care management programs.
Jarrett Bauer co-founded it in 2012 with Rohan Udeshi and Dan Priece while he was studying for an MBA at Johns Hopkins. He started it after his grandmother was readmitted to the hospital with heart failure.
Its PatientConnect app gives patients their care plan, medication reminders, education, and video visits on a tablet or phone. Its CaregiverConnect app lets family members follow along.
Readings from blood pressure cuffs, scales, and pulse oximeters flow into a clinician dashboard that can be connected to the EHR. Clinicians see readings, symptoms, and video visits in one place.
The company has grown under new leadership. Jason Comer, who joined in 2017 and served as chief financial officer and then president, became chief executive in June 2024.
HRS says it has monitored more than one million patients, and it was named Best in KLAS for remote patient monitoring from 2020 to 2023.
In March 2026 it bought Rimidi, an Atlanta company known for diabetes and heart and metabolic monitoring. Rimidi founder Lucienne Ide became its chief medical officer.
Other companies fit different setups. HealthSnap suits a physician group that wants the vendor's nurses to run a chronic care program.
Prevounce Health suits teams whose main worry is Medicare billing rules for remote care. Tenovi suits teams that have their own software and only need devices that connect without an app.
Competitor landscape
| Vendor | Overall | Ease of implementation |
|---|---|---|
| Health Recovery Solutions | 7.8 | 7.6 |
| CoachCare | 7.6 | 7.5 |
| HealthSnap | 7.5 | 7.6 |
| Prevounce Health | 7.3 | 7.5 |
| Tenovi | 7.3 | 7.3 |
| Smart Meter | 7.0 | 7.1 |
| Vivo Care | 6.9 | 7.6 |
| ThoroughCare | 6.8 | 6.8 |
Pricing
| Item | Detail |
|---|---|
| Model | Contracts quoted by HRS, usually priced per monitored patient. Devices, shipping, and clinical services are options. |
| What usually drives cost | Number of patients monitored each month, which devices are shipped, whether HRS clinicians or your own staff review readings, and EHR integration. |
| What to ask before you buy | Price per monitored patient per month, device and shipping costs, and what reimbursement support is included. |
| Published pricing | HRS does not publish a price list. |
Prerequisites for purchase
| Need | Why it matters |
|---|---|
| What you need to get Health Recovery Solutions to function | |
| A clinical owner for each program | Heart failure and hypertension programs need different protocols. |
| Rules for which patients to enroll | Monitoring the wrong patients wastes devices and nurse time. |
| A staffing plan for reviewing readings | Someone has to respond when a reading is out of range. |
| A plan for connecting to the EHR | Readings and notes should land in the chart. |
| A billing process for remote care codes | Medicare pays only when time and readings are documented. |
| What will maximize your value | |
| Start with recently discharged heart failure patients | Readmission savings show up first there. |
| Enroll caregivers in the app | Family members help patients keep taking readings. |
| Report readmissions and readings per patient each month | This shows whether the program pays for itself. |
| Deal-breakers | |
| You have no staff to respond to alerts | |
| No one owns it clinically | |
| You need a self-serve tool | |
Value creation time frame
| # | Stage | Typical range |
|---|---|---|
| 1 | Contract, security review, and protocols | 4-8 weeks |
| 2 | Pilot with first patients | 1-3 months |
| 3 | Expansion to more conditions or sites | 3-6 months |
Leadership
Methodology
| Weight | Factor | What it measures |
|---|---|---|
| 35% | Customer outcomes | Whether buyers get measurable operational or clinical-workflow results after go-live |
| 30% | Product | Capability depth, reliability, and fit for the job the category buys |
| 20% | Implementation | How hard it is to stand up, integrate, train, and stabilize |
| 15% | Pricing clarity | Whether a buyer can model total cost without a mystery quote |
| Label | Meaning |
|---|---|
| Highly recommend | Strong outcomes and product with manageable caveats |
| Recommend | Solid fit for the right buyer; know the tradeoffs |
| Conditional | Only with a specific use case or heavy caveats |
| Not recommended | Avoid for most buyers in this category |
Read our full methodology for how we weight scores and assign recommend labels.