Healthcare cybersecurity · HIPAA Outlook email encryption
Protected Trust
Protected Trust sells Send It Secure Outlook email encryption for healthcare and other compliance buyers. It is HIPAA email encryption, not IoMT security.
Strong fit
- Small and mid-sized healthcare groups that want encryption as an Outlook add-in, with BAAs and SOC 2
- Compliance leaders comparing simple encryption like Send It Secure rather than full data loss prevention suites
- Buyers who need to encrypt and send email without moving their whole email system
Weak fit
- Large organizations that use the encryption built into Microsoft or Google plus a heavy data loss prevention platform
- Buyers who need medical device security rather than email encryption
- Groups that will not work mainly in Outlook
Bottom line
Protected Trust is worth considering for healthcare organizations that want simple HIPAA email encryption inside Outlook. It suits teams that want to keep Exchange or Microsoft 365. Buyers wanting automatic encryption from a larger healthcare brand may prefer Paubox, and those needing file controls may prefer Virtru.
Score breakdown
Weights: Outcomes 35% · Product 30% · Implementation 20% · Pricing clarity 15%.
Protected Trust, led by CEO Ingram Leedy, sells Send It Secure, an email encryption service built around Outlook. Its buyers are in healthcare and other fields focused on compliance.
Groups use it to encrypt messages, get proof of delivery, and keep business associate agreements in place without replacing Exchange or Microsoft 365.
It is HIPAA email encryption, not medical device security or a full secure collaboration suite. It is smaller than Paubox or Virtru.
Setup means rolling out an Outlook add-in and policies. Pricing is a subscription.
Among the HIPAA email tools we review, Protected Trust scores near Trustifi and below Paubox on healthcare size.
Paubox suits automatic healthcare email encryption, and Virtru suits data controls across email and files. PreVeil suits smaller groups that want fully encrypted email.
Competitor landscape
| Vendor | Overall | Ease of implementation |
|---|---|---|
| Paubox | 7.5 | 7.3 |
| Virtru | 7.4 | 7.2 |
| PreVeil | 7.3 | 7.4 |
| Hushmail | 6.8 | 7.2 |
| LuxSci | 6.8 | 6.6 |
| Trustifi | 6.7 | 7.0 |
| Protected Trust | 6.7 | 6.8 |
| DataMotion | 6.6 | 6.4 |
Pricing
| Item | Detail |
|---|---|
| Model | A subscription for Send It Secure email encryption, priced per seat or for the whole organization. |
| What usually drives cost | Seats, message volume, and compliance features. |
| What to ask before you buy | The yearly subscription for your number of mailboxes, including the BAA and admin controls. |
| Published pricing | Packages are sold through sales. Confirm a current quote. |
Prerequisites for purchase
| Need | Why it matters |
|---|---|
| What you need to get Protected Trust to function | |
| Compliance owner named | Encryption projects stall without owners. |
| The mailboxes and Outlook setup written down | Vague seat counts waste licenses. |
| BAA and SOC 2 review finished | Email encryption stalls in security review. |
| A user training plan | Encrypt buttons fail if staff ignore them. |
| A way to reach recipients who do not use Outlook | Patients still need a portal. |
| What will maximize your value | |
| Pilot one department first | Launching everything on day one multiplies the noise. |
| Check the share of encrypted emails at 30 days | Shows whether staff use it. |
| Retire overlapping encryption add-ins | Duplicate prompts confuse staff. |
| Deal-breakers | |
| You only need medical device security | |
| You will not work in Outlook | |
| Nobody owns compliance | |
Value creation time frame
| # | Stage | Typical range |
|---|---|---|
| 1 | BAA and pilot seats | 1-3 weeks |
| 2 | Department rollout | 2-4 weeks |
| 3 | Rollout to everyone | 2-4 weeks |
Leadership
Methodology
| Weight | Factor | What it measures |
|---|---|---|
| 35% | Customer outcomes | Whether buyers get measurable operational or clinical-workflow results after go-live |
| 30% | Product | Capability depth, reliability, and fit for the job the category buys |
| 20% | Implementation | How hard it is to stand up, integrate, train, and stabilize |
| 15% | Pricing clarity | Whether a buyer can model total cost without a mystery quote |
| Label | Meaning |
|---|---|
| Highly recommend | Strong outcomes and product with manageable caveats |
| Recommend | Solid fit for the right buyer; know the tradeoffs |
| Conditional | Only with a specific use case or heavy caveats |
| Not recommended | Avoid for most buyers in this category |
Read our full methodology for how we weight scores and assign recommend labels.