Clinical systems · Addiction treatment & behavioral health EHR
Alleva
Alleva is an EHR for addiction treatment and behavioral health programs that combines admissions CRM, clinical records, billing, telehealth, and an ambient AI scribe.
Strong fit
- Addiction treatment centers with residential, detox, or outpatient programs
- Programs that want admissions CRM, billing, and telehealth in the EHR
- Teams that want an AI scribe that does not keep recordings
Weak fit
- Psychiatry practices centered on Spravato, TMS, or ketamine
- Solo therapists who need a light notes tool
- Buyers who need a published price
Bottom line
Alleva is an EHR for addiction treatment and behavioral health programs, with admissions, billing, telehealth, and an AI scribe built in. It suits treatment centers that want one system from first call to discharge. Ask for outcome data and a quote, since neither is public.
Score breakdown
Weights: Outcomes 35% · Product 30% · Implementation 20% · Pricing clarity 15%.
Alleva builds software for addiction treatment and behavioral health programs from offices in California and Utah. CEO Steven McCall started it after working near a fast-growing treatment center, around the time a close friend's son overdosed. Its first customers included Acqua Recovery, Miramar Recovery Center, and Solara Mental Health.
The EHR covers admissions, treatment plans, progress notes, e-prescribing, outcomes tracking, and discharge. A CRM handles leads and referrals before a client arrives. A client app keeps patients and families in touch with the care team between sessions and after discharge.
Alleva Billing handles claims, and its benefit checks run on Waystar. Echo is the ambient AI scribe, and Alleva says Echo never saves session recordings. Insights adds reporting across programs.
Alleva added Zoom video in 2017. Alleva says telehealth use among its customers rose from about 60,000 minutes a month before the pandemic to almost 2 million in April 2020.
Alleva says it grew more than 100% in 2020, and DealerSocket founder Jonathan Ord led an addition to its seed round. Each new customer gets an implementation specialist and help planning data migration.
Kipu Health or Sunwave fit when a treatment center wants a long-running addiction EHR with a large customer base. Osmind fits psychiatry practices built around Spravato, TMS, or ketamine.
Valant or ICANotes fit outpatient mental health groups. Upheal or Blueprint fit therapists who mainly want AI notes.
Competitor landscape
| Vendor | Overall | Ease of implementation |
|---|---|---|
| Upheal | 8.1 | 8.4 |
| Blueprint | 8.0 | 8.2 |
| Osmind | 7.9 | 7.3 |
| ICANotes | 7.6 | 7.3 |
| Valant | 7.5 | 7.6 |
| Kipu Health | 7.4 | 7.1 |
| Sunwave | 6.9 | 6.6 |
| Alleva | 6.8 | 6.9 |
Pricing
| Item | Detail |
|---|---|
| Model | Alleva quotes a subscription for each program. |
| What usually drives cost | For Alleva, cost depends on the size of your program, your levels of care, and add-ons such as Alleva Billing, the Echo AI scribe, CRM, and reporting. |
| What to ask before you buy | Ask Alleva for the cost per user or per bed, what Alleva Billing and Echo add, and what data it moves from your current EHR. |
| Published pricing | Alleva does not publish a price list. |
Methodology
| Weight | Factor | What it measures |
|---|---|---|
| 35% | Customer outcomes | Whether buyers get measurable operational or clinical-workflow results after go-live |
| 30% | Product | Capability depth, reliability, and fit for the job the category buys |
| 20% | Implementation | How hard it is to stand up, integrate, train, and stabilize |
| 15% | Pricing clarity | Whether a buyer can model total cost without a mystery quote |
| Label | Meaning |
|---|---|
| Highly recommend | Strong outcomes and product with manageable caveats |
| Recommend | Solid fit for the right buyer; know the tradeoffs |
| Conditional | Only with a specific use case or heavy caveats |
| Not recommended | Avoid for most buyers in this category |
Read our full methodology for how we weight scores and assign recommend labels.