Practice staffing · Virtual medical assistants & RCM support
Staffingly
Staffingly places dedicated virtual medical assistants into clinic workflows for phones, scheduling, prior auth, and RCM tasks. It is remote staffing, not an EHR product.
Strong fit
- Practices that want dedicated overseas virtual medical assistants for phones, scheduling, prior authorization, and billing tasks
- Groups comparing published weekly assistant rates with SOC 2 and BAA claims
- Buyers that need remote medical admin staff started quickly
Weak fit
- Groups that require U.S.-based staff in every role
- Buyers that need AI scribes instead of human assistants
- Health systems shopping for large systems integrators rather than practice assistants
Bottom line
Staffingly is worth using for clinics that want dedicated virtual medical assistants for scheduling, intake, prior authorization, and billing work at published weekly rates. It suits practices willing to start with a short pilot in their EMR. Practices wanting secured-facility tiers may prefer MEDVA.
Score breakdown
Weights: Outcomes 35% · Product 30% · Implementation 20% · Pricing clarity 15%.
Staffingly is a healthcare outsourcing company founded and led by CEO Dan Nandan, with a large operations staff.
It places credentialed overseas staff as dedicated virtual medical assistants for phones, scheduling, intake, prior authorization, and billing tasks, so practices can avoid adding another in-office employee.
It publishes weekly rate ranges and lists its SOC 2 and HIPAA practices. It is remote staffing, not an EHR or consumer telehealth.
Getting started is usually a pilot of about two weeks inside your EMR.
Pricing is clearer than at many virtual assistant brokers.
Among the practice staffing firms we review, Staffingly scores close to GMVA and below MEDVA, the pioneer in this space with secured-facility options.
DocVA suits buyers comparing published hourly rates, and MEDVA suits buyers for whom SOC 2 facility options matter most. Cool Blue VA suits buyers who want a smaller firm that leans on U.S. staff.
Competitor landscape
| Vendor | Overall | Ease of implementation |
|---|---|---|
| MEDVA | 7.8 | 7.4 |
| DocVA | 7.6 | 7.8 |
| HelloRache | 7.5 | 7.6 |
| Physicians Angels | 7.5 | 7.4 |
| ScribeEMR | 7.4 | 7.2 |
| My Mountain Mover | 7.3 | 7.2 |
| ProScribe | 7.3 | 7.6 |
| GMVA | 7.1 | 7.0 |
| Staffing For Doctors | 7.1 | 7.3 |
| Staffingly | 7.1 | 7.2 |
| Portiva | 6.9 | 7.0 |
| Cool Blue VA | 6.8 | 7.0 |
| CareVMA | 6.6 | 7.0 |
| MedGather | 6.6 | 7.1 |
Pricing
| Item | Detail |
|---|---|
| Model | Weekly pricing per dedicated assistant (about $299-$399/week on its public calculator), plus specialty workflows. |
| What usually drives cost | Number of assistants, skill mix (admin or billing), and hours of coverage. |
| What to ask before you buy | Weekly rate per dedicated assistant for your skill mix, including the BAA and EMR access plan. |
| Published pricing | Staffingly shows weekly rate ranges in a public calculator. Confirm a current quote. |
Prerequisites for purchase
| Need | Why it matters |
|---|---|
| What you need to get Staffingly to function | |
| A named practice operations owner | Assistants fail without a local manager. |
| Task list and EMR access defined | Vague task lists leave assistants idle. |
| A clear BAA and security plan | Overseas access stalls waiting on IT. |
| Agreed measures of success | You cannot judge coverage without a starting point. |
| Written hours for passing issues to clinic staff | Patients still need clinic backup. |
| What will maximize your value | |
| Pilot one assistant first | Ten assistants on day one multiplies problems. |
| Measure dropped calls and prior authorization delays at 30 days | This shows whether the staff help. |
| Let go of overlapping freelance assistants | Duplicate lists confuse teams. |
| Deal-breakers | |
| You require U.S.-only staff with no exceptions | |
| You want AI tools, not people | |
| No operations owner | |
Value creation time frame
| # | Stage | Typical range |
|---|---|---|
| 1 | BAA and access | 1-2 weeks |
| 2 | Pilot assistant | 2-4 weeks |
| 3 | Add assistants | 2-4 weeks |
Leadership
Methodology
| Weight | Factor | What it measures |
|---|---|---|
| 35% | Customer outcomes | Whether buyers get measurable operational or clinical-workflow results after go-live |
| 30% | Product | Capability depth, reliability, and fit for the job the category buys |
| 20% | Implementation | How hard it is to stand up, integrate, train, and stabilize |
| 15% | Pricing clarity | Whether a buyer can model total cost without a mystery quote |
| Label | Meaning |
|---|---|
| Highly recommend | Strong outcomes and product with manageable caveats |
| Recommend | Solid fit for the right buyer; know the tradeoffs |
| Conditional | Only with a specific use case or heavy caveats |
| Not recommended | Avoid for most buyers in this category |
Read our full methodology for how we weight scores and assign recommend labels.