Consumer telehealth · Peptide & specialty medication
Pepti
Pepti is a direct-to-consumer peptide and specialty medication telehealth company, with Hello Pepti as the patient-facing surface. Licensed physicians review patients online and prescriptions ship through pharmacy partners. Compounded medications are not FDA-approved finished drugs.
Strong fit
- Consumers comparing LegitScript-certified peptide telehealth services with licensed physicians
- Patients who want compounding pharmacies to fill orders across most of the U.S.
- Buyers looking at GLP-1, weight, muscle, and anti-aging programs through telehealth
Weak fit
- Anyone who treats compounded medicines as if they were finished FDA-approved drugs
- Patients who need an in-person specialist rather than an online telehealth visit
- Buyers who mainly need EHR or intake tools for providers (the wrong kind of product)
Bottom line
Pepti is worth using for adults who want peptide and related specialty medication programs through a direct-to-consumer telehealth app. It suits patients willing to check the prescribing physicians and pharmacy partners. Anyone who wants only FDA-approved products should look elsewhere, because these medications are compounded.
Score breakdown
Weights: Outcomes 35% · Product 30% · Implementation 20% · Pricing clarity 15%.
Pepti offers peptide and related specialty medication programs through the Hello Pepti app and hellopepti.com.
The platform connects patients with licensed physicians and FDA-registered compounding pharmacies. Pepti says it has LegitScript certification and covers all 50 states and D.C.
Pepti itself is not a pharmacy or the prescribing clinician. That matters when deciding who is responsible for care.
Compounded medicines are not FDA-approved products, so patients should still check the physician network and pharmacy partners.
We like it because it handles compliance fairly carefully for this kind of service, and it states the usual caveats about compounded medicines plainly.
Competitor landscape
| Vendor | Overall | Ease of use |
|---|---|---|
| Pepti | 7.9 | 7.6 |
| AgelessRx | 7.3 | 7.0 |
| Henry Meds | 6.7 | 6.3 |
Pricing
| Item | Detail |
|---|---|
| Model | Consumer programs with one price for the visit and the medicine. |
| What usually drives cost | Which treatment and dose, optional at-home labs, and dose increases approved by the physician, billed at pharmacy cost. Pepti posts full monthly prices with no membership fee. |
| What to ask before you buy | The total monthly cost at your target dose, which pharmacy fills it, and what is compounded versus made by a drug company. |
| Published pricing | Pepti lists $99-$369 a month all-in for prescription peptide treatments (medicine, physician care, and shipping, with no membership fee). Semaglutide starts at $99 a month and tirzepatide at $159 a month at starting doses (as of Sep 2026). Confirm the current price. |
Prerequisites for purchase
| Need | Why it matters |
|---|---|
| What you need to get Pepti to function | |
| Living in a U.S. state where the physicians and pharmacy partners can serve you | Check coverage for your address and product. |
| Being comfortable that compounded medicines are not finished FDA-approved drugs | This kind of service does not work if you only want approved drugs. |
| A willingness to complete telehealth intake and clinician review before medicine ships | There is no legitimate way to skip the clinician. |
| A clear treatment goal (peptide, weight, or a related plan) to discuss with the clinician | Browsing without a clear medical need wastes visits. |
| Being ready to pay the full monthly price (medicine, care, shipping) | Plan for dose increases, because they change the pharmacy cost. |
| What will maximize your value | |
| Confirm LegitScript status, physician licenses, and which compounding pharmacy fills orders before you buy | The platform's own claims do not replace checking its partners. |
| Use the posted monthly prices and ask what happens when your dose changes | Surprise charges for dose changes are a common problem with online telehealth. |
| Track shipping time and refill reminders after your first order | The convenience shows up in regular refills. |
| Set the right expectations: this is online telehealth, not ongoing in-person specialist care | Wrong expectations lead to disputed charges and frustration. |
| Read what Pepti is not: it is not the pharmacy or the prescribing clinician | Knowing who is responsible matters when something goes wrong. |
| Deal-breakers | |
| You only want finished FDA-approved drugs and will not accept compounded options. | |
| You need an in-person specialist rather than online telehealth. | |
| You are looking for EHR or intake software for providers (the wrong kind of product). | |
| You will not complete clinician review before medicine is sent. | |
| Your state or clinical situation is outside what the network can support. | |
Value creation time frame
| # | Stage | Typical range |
|---|---|---|
| 1 | From sign-up to clinician review | Usually 1-3 days after intake, depending on how complete your answers are and how busy clinicians are |
| 2 | From clinician review to shipping | Often several days after approval, depending on the pharmacy and product |
| 3 | From first order to regular refills | Monthly or scheduled refills once your dose and shipping settle (often 2-6 weeks to feel steady) |
Methodology
| Weight | Factor | What it measures |
|---|---|---|
| 35% | Customer outcomes | Whether buyers get measurable operational or clinical-workflow results after go-live |
| 30% | Product | Capability depth, reliability, and fit for the job the category buys |
| 20% | Implementation | How hard it is to stand up, integrate, train, and stabilize |
| 15% | Pricing clarity | Whether a buyer can model total cost without a mystery quote |
| Label | Meaning |
|---|---|
| Highly recommend | Strong outcomes and product with manageable caveats |
| Recommend | Solid fit for the right buyer; know the tradeoffs |
| Conditional | Only with a specific use case or heavy caveats |
| Not recommended | Avoid for most buyers in this category |
Read our full methodology for how we weight scores and assign recommend labels.