Clinical systems · Ambulatory EHR / practice management
DrChrono
DrChrono by EverHealth is a cloud ambulatory EHR and practice management platform with scheduling, documentation, billing, telehealth, and a patient portal for independent practices. It is not an inpatient hospital EHR.
Strong fit
- Independent outpatient practices that want an EHR, scheduling, billing, and telehealth in one system that works well on phones and tablets
- Groups that will use the OnPatient portal and built-in claims tools
- Buyers comparing the Foundation, Growth, and Premium plans, which have published add-on fees
Weak fit
- Large health systems that run outpatient care on Epic or Oracle Health
- Practices that need deep specialty features, beyond custom templates
- Buyers who will not assign billing staff, even with billing software
Bottom line
DrChrono is worth considering for independent practices that want an all-in-one outpatient EHR and practice management suite with a mobile focus. It suits small practices comfortable getting a quote. Primary care practices may find deeper tools in Elation, and practices that want heavy customization may prefer Canvas.
Score breakdown
Weights: Outcomes 35% · Product 30% · Implementation 20% · Pricing clarity 15%.
DrChrono, from EverHealth, is a cloud outpatient EHR and practice management system for independent practices.
It includes scheduling, clinical notes, billing, telehealth, and a patient portal, and it is designed for phones and tablets first. It is not an inpatient EHR.
Its Foundation, Growth, and Premium plans are easy to follow, and some add-on fees are published. The base subscription price still requires a quote.
Its specialty depth trails more focused outpatient products, such as Elation for primary care.
Among outpatient EHRs we review, DrChrono scores below Canvas and Elation. It is a workable option for small practices.
Elation suits practices that want depth in primary care, and Canvas suits those who care most about building their own features through APIs. The Conditional rating reflects only partly published prices and ordinary limits on specialty depth.
Competitor landscape
| Vendor | Overall | Ease of implementation |
|---|---|---|
| Nextech | 7.6 | 7.2 |
| Canvas Medical | 7.5 | 7.2 |
| RXNT | 7.5 | 7.3 |
| Elation Health | 7.4 | 7.0 |
| Compulink | 7.2 | 6.9 |
| WRS Health | 7.2 | 7.0 |
| AdvancedMD | 6.9 | 6.7 |
| Azalea Health | 6.9 | 6.8 |
| PrognoCIS | 6.9 | 6.7 |
| CharmHealth | 6.8 | 6.7 |
| DrChrono | 6.7 | 6.6 |
Pricing
| Item | Detail |
|---|---|
| Model | Outpatient EHR and practice management plans (Foundation, Growth, Premium) sold per practice. Texts, faxes, calls, claims, and statements cost extra based on use. |
| What usually drives cost | The plan, the number of providers, text and fax volume, clearinghouse use, and optional scribe or lab add-ons. |
| What to ask before you buy | The quoted plan price per provider, plus an estimate of extra charges at your volume for texts ($0.05), faxes ($0.07/page), calls ($0.10), and statements. |
| Published pricing | Published add-ons include extended lab connections at $30/provider/month. Extra charges include $0.05/text, $0.07/fax page, and $0.10/call, and paper claim and statement fees are on the pricing page.
Base prices for the Foundation, Growth, and Premium plans are not posted. |
Extended lab integration add-on is published at $30 per provider per month. Base tier dollars are quote-based.
Prerequisites for purchase
| Need | Why it matters |
|---|---|
| What you need to get DrChrono to function | |
| A list of the specialty templates and forms you need | General charts frustrate clinicians. |
| A billing lead for claims and denials | Billing software still needs people. |
| An estimate of how many texts and faxes you send | Extra charges add up. |
| A list of data to move from your old EHR | Missing medication and problem lists ruin day one. |
| A plan for iPads or phones if you are buying it for mobile charting | Without the devices, the mobile benefit disappears. |
| What will maximize your value | |
| Start with one site or specialty before adding more locations | Switching everything at once is painful. |
| Set up billing profiles for common visit types early | That is where you save time. |
| Watch extra text and fax charges in the first month | The published extra charges do add up. |
| Train the front desk on insurance checks before launch | Insurance surprises cause chaos on the day of the visit. |
| Turn off the old patient portal once patients use OnPatient | Two portals confuse patients. |
| Deal-breakers | |
| You need an inpatient hospital EHR. | |
| No one owns billing. | |
| You cannot define your specialty templates. | |
| You will not move problem and medication lists. | |
| Leaders expect Epic-level depth at a small-practice price. | |
Value creation time frame
| # | Stage | Typical range |
|---|---|---|
| 1 | From signing to kickoff | 1-3 weeks |
| 2 | From kickoff to the first clinic in use | 4-10 weeks |
| 3 | From the first clinic to steady results | 1-3 months |
Leadership
Methodology
| Weight | Factor | What it measures |
|---|---|---|
| 35% | Customer outcomes | Whether buyers get measurable operational or clinical-workflow results after go-live |
| 30% | Product | Capability depth, reliability, and fit for the job the category buys |
| 20% | Implementation | How hard it is to stand up, integrate, train, and stabilize |
| 15% | Pricing clarity | Whether a buyer can model total cost without a mystery quote |
| Label | Meaning |
|---|---|
| Highly recommend | Strong outcomes and product with manageable caveats |
| Recommend | Solid fit for the right buyer; know the tradeoffs |
| Conditional | Only with a specific use case or heavy caveats |
| Not recommended | Avoid for most buyers in this category |
Read our full methodology for how we weight scores and assign recommend labels.