Healthcare cybersecurity · HIPAA compliance software
Accountable
Accountable is HIPAA compliance software for small and mid-size healthcare businesses, with policies, risk assessments, staff training, vendor tracking and an AI agent.
Strong fit
- Dental, therapy and small medical practices that need a full HIPAA program
- Health tech startups that need to show customers they are compliant
- Teams that want posted prices and a free trial
Weak fit
- Companies that need SOC 2 or several frameworks in one tool
- Large health systems with their own compliance staff
- Practices that also need OSHA compliance in the same system
Bottom line
Accountable is a strong choice for small and mid-size healthcare businesses that want a complete HIPAA program with posted prices and AI help on the paperwork. It suits dental offices, therapy practices and health tech startups best. Companies that need SOC 2 or other frameworks should look at broader tools.
Score breakdown
Weights: Outcomes 35% · Product 30% · Implementation 20% · Pricing clarity 15%.
Kevin Henry founded Accountable in 2013 in Fort Worth, Texas, to make HIPAA compliance workable for small and mid-size organizations. Its customers include dental offices, therapy practices, home health agencies, pharmacies and health tech startups.
HIPAA is the federal law that sets rules for protecting patient health information. Accountable's software drafts policies, runs the security risk assessment the law requires, tracks vendors and their business associate agreements, and trains staff. Its AI agent, Compliance Copilot, does the first pass on policies, vendor discovery and the data inventory, and the customer's team reviews the work.
The Plus plan adds phishing tests, breach monitoring, federal exclusion screening and a hotline for staff to report incidents. Pro adds dedicated compliance support, vulnerability scans twice a year and an annual penetration test.
Accountable says more than 10,000 organizations and 125,000 trained employees use it, and that customers reach compliance in about 30 days on average. Customers who face an audit by the Office for Civil Rights, the federal office that enforces HIPAA, get help from its compliance team to prepare a response. It holds a 4.8 rating from 28 reviews on Capterra.
Compliancy Group fits when a practice also wants coding and documentation audits in the same tool. Abyde fits independent practices that need OSHA compliance alongside HIPAA.
Competitor landscape
| Vendor | Overall | Ease of implementation |
|---|---|---|
| Accountable | 7.5 | 7.8 |
| Compliancy Group | 7.3 | 7.5 |
| Abyde | 7.0 | 7.5 |
Pricing
| Item | Detail |
|---|---|
| Model | Accountable sells three subscription plans, billed monthly or annually, each with a set number of employees included. |
| What usually drives cost | For Accountable, cost depends on the plan, the number of employees beyond those included, and whether you pay monthly or annually. |
| What to ask before you buy | Ask Accountable which plan covers the training and monitoring you need, and what extra seats will cost as your team grows. |
| Note | Accountable offers a 7-day free trial, and annual billing saves about 15%. |
| Published pricing | Basic is $199 a month, or $169 a month billed annually, for 15 employees. Plus is $299 or $254 for 15 employees, and Pro is $799 or $679 for 20 employees, with extra seats from $9 to $19 a month. |
Methodology
| Weight | Factor | What it measures |
|---|---|---|
| 35% | Customer outcomes | Whether buyers get measurable operational or clinical-workflow results after go-live |
| 30% | Product | Capability depth, reliability, and fit for the job the category buys |
| 20% | Implementation | How hard it is to stand up, integrate, train, and stabilize |
| 15% | Pricing clarity | Whether a buyer can model total cost without a mystery quote |
| Label | Meaning |
|---|---|
| Highly recommend | Strong outcomes and product with manageable caveats |
| Recommend | Solid fit for the right buyer; know the tradeoffs |
| Conditional | Only with a specific use case or heavy caveats |
| Not recommended | Avoid for most buyers in this category |
Read our full methodology for how we weight scores and assign recommend labels.