Heidi Health vs Suki
Updated October 16, 2026
Clinicians shopping for an AI scribe in the United States often end up choosing between Heidi Health and Suki. They save similar amounts of documentation time, but Heidi lets a single clinician start free and pay later, while Suki is sold to health systems that want notes filed straight into the EHR with voice orders. The buying path, not note quality, is where they split.
Our analysts compared Heidi Health and Suki on how you start, EHR filing, voice commands, letters, time saved, and developer access, using the HIR review of each company and each vendor's public plan pages. In the following sections, we compare the scribes feature by feature, describe the buyer each fits, and summarize what each shipped in recent months.
Heidi Health vs Suki at a glance, October 2026
| What buyers weigh | Heidi Health | Suki |
|---|---|---|
| Published price | Not published | No public list price on suki.ai. |
| Pricing model | A free plan, a paid Clinician plan with a 14-day free trial, and Teams plans for organizations, priced by quote. | Per-clinician subscription sold to groups and health systems, with separate partner terms for software companies that embed Suki. |
| What drives cost | The type of user license (Standard or Max), the monthly usage allowance for agents and advanced features, team controls, and EHR connection. | Number of clinicians, which EHR integration is used, and which features are switched on, such as ambient notes, dictation, and coding help. |
| Starting without a sales call | A clinician can start on Heidi's free plan the same day, and the paid Clinician plan has a 14-day free trial. Clear edge | Suki is sold to groups and health systems, with no public price on suki.ai. |
| Filing the note in the EHR | EHR integration comes on paid plans, and many clinicians on the free plan copy the note into their chart. | Suki writes notes into Epic, Oracle Health, athenahealth, and MEDITECH. Clear edge |
| Voice commands and orders | Heidi drafts the note from the recorded consultation for the clinician to review and edit. | Clinicians can edit the note, place orders, and send patient instructions by voice. Clear edge |
| Letters and handouts | Heidi drafts referral letters and patient handouts from the same consultation as the note. Clear edge | Suki's output centers on the note, orders, and patient instructions. |
| Getting clinicians started | Clinicians sign up and record their first visit on their own, Heidi's highest mark at 8.0. Clear edge | Going live takes EHR integration work, a patient consent process, and a clinical owner for templates. |
| Time saved on notes | Heidi scores 7.7 for documentation time saved, with most use among independent clinicians and small groups. | Suki scores 7.9 for documentation time saved, and the company says more than 350 health systems use it. |
| Building it into other software | Heidi sells directly to clinicians and organizations. | Health software companies can add Suki's ambient notes to their own products through its developer platform. Clear edge |
| Time to full value | About 7 to 14 weeks | About 4 to 7 months |
| What you need first | Rules for clinicians signing up on their own. | EHR integration path confirmed. |
| Deal-breaker | You have no consent process for recording. | No EHR integration budget. |
| Pricing clarity score | 7.3 | 7.4 |
| HIR overall score | 7.7, Recommend. | 7.8, Recommend. |
| Best for | Independent clinicians and small groups who want to try an AI scribe free before paying. | Health systems and medical groups that want ambient notes written into Epic, Oracle Health, athenahealth, or MEDITECH. |
| Not a fit for | Health systems that need deep Epic write-back from an enterprise vendor with long U.S. references. | Solo clinicians who want to sign up for a free scribe today without talking to sales. |
Which fits which buyer
Who signs the contract matters more here than the feature list.
Choose Heidi Health if
- You are an independent clinician or small group that wants to start free today.
- You want referral letters and patient handouts drafted from the same visit.
- You can copy notes into the chart until you pay for an integration.
Choose Suki if
- Your organization runs Epic, Oracle Health, athenahealth, or MEDITECH and wants notes filed automatically.
- Clinicians want to place orders and send instructions by voice.
- You build health software and want to embed ambient notes in your own product.
What buyers say
“Heidi - literally saving me about 2 hrs of charting each evening and I feel so much more free to dive into complex patients with that extra time” DrCapeBreton · r/FamilyMedicine · Oct 31, 2024, source
“the Heidi website works so I just copy an paste into the chart. That said the formatting doesn't work with EPIC and everything in Bold ends up with weird text markup around it” Dr_Gomer_Piles · r/medicine · Jul 18, 2025, source
“I’ve been using Suki- not sure of the cost since my employer pays it and it’s bundled into my expenses somewhere. Overall, it has been life changing for me and a huge time saver.” bassejm0 · r/medicine · Jul 20, 2025, source
“I've used Suki. Hated it. Fun for the HPI but for the A/P produced this bloated paragraph format that's probably cool looking to patients but useless for other providers except for really simple problems.” Countenance · r/FamilyMedicine · Oct 31, 2024, source
Verdict
Heidi Health is the easier start for independent clinicians and small groups. Suki is the stronger fit for health systems that need EHR filing and voice orders at scale.
Neither should go live without a patient consent process for recording.
Where the two tools are headed in 2027 and beyond
Heidi Health: Heidi launched Evidence and acquired AutoMedica on September 21, 2026, and released Heidi II with supervised agents for visit admin on October 1, 2026.
Suki: Suki launched Ask, clinical decision support built on Wolters Kluwer UpToDate Expert AI, on October 8, 2026. It announced a $90 million Series E financing on October 13, 2026.
Pilot each with five clinicians for a month and count the edits they make to every note.
Methodology
Each row comes from the HIR reviews of Heidi Health and Suki, scored under the HIR method, and from each vendor's public pricing where it exists. Any published price for Heidi Health or Suki was checked on that vendor's own site on October 16, 2026.
A green check marks a clear edge for Heidi Health or Suki only where their review scores differ by at least 0.3 points or the two reviews show a plain difference. Rows with nothing published for either Heidi Health or Suki are left out, and time to full value for each adds up the rollout stages in its review.
Sources
- HIR review of Heidi Health and HIR review of Suki
- Heidi Health website
- Suki website
- Reddit discussions of Heidi Health and Suki, linked in the buyer section
- Heidi launches Evidence and acquires AutoMedica, September 21, 2026
- Heidi II, October 1, 2026
- Suki launches Ask, October 8, 2026
- Suki Series E, October 13, 2026